Privacy Policy
Last Updated: October 24, 2025
Introduction
V4-Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Contact us via forms or email
- Subscribe to our newsletter
- Book a demo or consultation
- Use our services or platform
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
- Operating system information
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve and personalize user experience
- Communicate with you about our services
- Send marketing communications (with your consent)
- Process your transactions and manage your account
- Respond to your inquiries and support requests
- Analyze usage patterns and optimize our website
- Detect and prevent fraud or security issues
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and delivering our services
- Business Partners: Partners who help us provide certain services or features
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
- Data Portability: Request a copy of your data in a portable format
- Object: Object to certain processing of your information
To exercise these rights, please contact us at privacy@v4-lab.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@v4-lab.com
- Website: v4-lab.com/contact